You Said – We Did

You Said – We Did

As part of our commitment to being a service listening to and acting upon our patients’ views we’re pleased to launch the “You Said – We Did” section of our website. Here we will share how we’ve responded to the valued feedback we’ve received from our patients. If you’d like[…]

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New Dental Therapist

We have been sad to see Sue our hygienist leave after nearly 30 years of providing high quality periodontal care.  However we are pleased to announce a new member of our team, Natalie Sterna. Natalie is a dental therapist and as such is able to offer simple restorations such as[…]

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100% of patients would recommend us

Thank you to everyone who contributed to our Friends and Family Test in November, we really do appreciate all the positive feedback we receive.  100% of our patients who completed our November 2015 FFT would recommend us to a friend or family member. Following a couple of comments in our[…]

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Emergency Appointments

As a direct result of feedback we’ve received from our patients we’ve made some changes to the way we structure and offer urgent treatment appointments. We’ve increased our capacity for urgent appointments to keep up with demand We’ve re-distributed appointments more evenly throughout the day to give a wider choice[…]

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Waiting Room Finished !

Our new waiting area is finally complete and we hope you find it a more relaxed place to wait for your appointment.  Thanks to all our patients who took the time to give us constructive feedback to help us make it the best we can for all our patients.

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September Update

  Our waiting room refurbishment is progressing well and thank you to all who have made positive comments about work so far.  For those who loved the Lego table don’t worry a new one is on order along with some child friendly seating.  Further new furniture is planned once we’ve[…]

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August Service Update

Thank you to all of you who have taken time to feedback about our service and for some of the constructive comments we have received.  Currently as a direct result of patient feedback we are undertaking the following Refurbishment of our waiting room The brick wall has been plastered to[…]

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