Freedom Of Information
Information available from Birchwood Dental Practice under the Freedom of Information Act Information covered by this scheme is only about the general dental services we provide under the National Health Service Act 2006. If you wish to make a Freedom Of Information request please contact us with the subject “FOI request”.
| Information to be published | How the information can be obtained | Cost |
| Class1 – Who we are and what we do | ||
| Who’s who in the practice | These details are available in our patient information leaflet which can be obtained from reception or downloaded. | No charge |
| Contact details for the practice | These details are available in our patient information leaflet which can be obtained from reception or downloaded. | No charge |
| Opening hours | These details are available in our patient information leaflet which can be obtained from reception or downloaded. | No charge |
| Staffing structure | This is on display in reception, a copy can be requested from reception. | No charge |
| Class 2 – What we spend and how we spend it | ||
| Total final cost to the PCT/LHB/HPSS of our contracted services | Information on NHS funding can be requested at reception or accessed via the NHS Business Service Authority | No charge |
| Class 3 – What our priorities are and how we are doing | ||
| Plans for the development and provision of NHS services | These details are available in our patient information leaflet which can be obtained from reception or downloaded. | No charge |
| Practice Inspection | None currently available | |
| Class 4 – How we make decisions | ||
| Records of decisions made in the practice/firm affecting the provision of NHS services | As a small business formal records of management decisions are not normally recorded, however, any changes in the provision of NHS services would be incorporated into an updated patient information leaflet, our current patient information leaflet, which can be obtained from reception or downloaded. We may also notify patients by notices in our reception area and on our website | |
| Class 5 – Our policies and procedures | ||
| Policies and procedures about customer service | These details are available in our patient information leaflet which can be obtained from reception or downloaded | No charge |
| Equality and diversity policy | A copy of this policy can be requested from reception | No charge |
| Health and safety policy | A copy of this policy can be requested from reception | No charge |
| Complaints procedures (including those covering requests for information and operating the publication scheme) | A copy of this policy can be requested from reception or found on the website here. | No charge |
| Records management policies (records retention, destruction and archive) | A copy of our policy can be requested from reception | No charge |
| Confidentiality and data protection policies | A copy of our confidentiality policy can be obtained from reception, our data protection policy is also available here. | No charge |
| Policies and procedures for handling requests for information | This information is contained within this document | |
| Class 6 – Lists and Registers | ||
| Any publicly available register or list (if any are held this should be publicised; in most circumstances existing access provisions will suffice) | None held | |
| Class 7 – The services we offer | ||
| The services provided under contract to the NHS | These details are available in our patient information leaflet which can be obtained from reception or downloaded | No charge |
| Charges for services | These details are displayed in our waiting room and on our website here. | No charge |
| Information leaflets | You can download our patient information leaflet or request a written copy at reception | No charge |
Last updated on December 12th, 2019
If you have any questions, please Call
Book your Free
Consultation Today
At Birchwood Dental practice we offer Dental Treatment and Dental Implant Consultations. Request your Free Consultation today.
